Visited Capriotti's today for a Cheesesteak.
When I walked in during lunch hour literally no one was present behind the counter. After waiting a bit less than five minutes an employee emerged from the back and took my order. Little by little after that employees continued to emerge from the back and finally the manager. I doubt whatever spill they mentioned to me would have required the entire restaurant's staff to clean.
Strangely today the shop wasn't busy nor were all the tables taken as usual.
Aside from the strange service experience the sandwich was wonderful.