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  • I came in on a weekday night with 10 of my girlfriends for a Girl's Night Out. We had a pleasant dining experience, sitting at the tables directly in front of the bar, and had a waiter who handled our large party of ladies with discriminating palates fairly well. I actually fell in love with the lamb sliders and the sophisticated atmosphere, even though the restaurant is a bit loud. Several days later, I called and inquired about availability for space to book a party of 20+ ladies for a return visit in Dec. The lady who answered the phone, and responded to my questions was pleasant and friendly, and informed me that she would pass the message on to the appropriate person, and that they could call me back in 2-3 days with details. I told her that I was excited to hear back, as we really enjoyed the restaurant, and were looking forward to returning and bringing more of our girlfriends. Fast forward over a week later-guess what, no return call! Either the communications within the organization are lacking, or there is little regard for paying customers who are interested in returning, and bringing MORE customers in. Without the negative experience after my phone call, with no follow up, I would have given a top star rating.
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