Professional and courteous doesn't make up for inept. Had oil change before a long trip and headed from Take 5 to Goodyear for a tire balance. That turned out to be my fortune. Goodyear reported a substantial oil leak and it turned out to simply be the plug not tightened in oil pan. They tightened, oil leak stopped and I headed on my way. Wont return. Can't jeopardize damage from an oil leak or even an ugly oil stain in my driveway. Sorry this happened cause the speed of the oil change at Take 5 is wonderful. Maybe they were too fast. :)