Absolutely horrible. Went to the first location at Tatum and Cave Creek. Told her I needed spray tan. She let me fill out paperwork while she chatted away on her phone and then told me the one sprayer they had was down. Not sure why she didn't tell me at first. Then sent me to the location a mile away. Got to the next location and my information wasn't entered correctly from the first so she had to find someone else to fix it. Then after paying, and 30 minutes of trying, found their sprayer was broken too. They told me I'd have to wait 2-3 days and then call back to speak with a manager about getting a refund for the services I never received. You take an hour of my life and my money and won't even refund it when you can't provide the service? Horrible. Bunch of kids running the place with a manager who has no idea what customer service is about.