I only come here to get all east coast nostalgic. The fact is this place is overpriced and they hire the biggest idiots. Let me tell you about my coffee experience today: we stop by their coffee shop and order an iced mocha and an iced white mocha. The girl that looked maybe 16 pulls out her coffee recipe book. This is where we should have said Nevermind. I have no problem with people using recipe books but I do have a problem when they don't know simple measurements. She takes an 18oz cup and proceeds to pick at the ice. She looked like she really feared the ice bucket. She finally gets a scoop of ice and then grabs a gallon of milk. She poured 17oz of milk in the cup! That's when I flipped and canceled the order. We ordered coffee, not iced milks. When I cancelled and explained that was too much milk she looked all bewildered like an abused teen in a Lifetime movie. I just can't get over the fact she couldn't make something as simple as coffee. Then i start checking out and the cashier throws my wonder bread into my cart. Seriously THROWS it. Funny thing is this sort of incompetence wouldn't be tolerated in NYC.