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| - My experience here has gone downhill some. The constant construction of the site has necessitated continuous parking changes. The latest email really made me come and update my Yelp review: All residents are now being asked to change their parking to a lot across the street which will make an already-long walk even longer. (We have not been allowed to park in the plentiful, very convenient, empty spots because they are being held for businesses which are not yet open...) Management has generally not been responsive to or transparent about concerns with parking or billing.
They have also been particularly ungracious with guest parking and temporarily transferring parking passes (which should be a non-issue!!) even though guest parking passes for the parking lot were specifically promised to me when I considered signing with Innova. There is not much street parking available near the building (and the convenient street spots are now time-limited in the day), so it is trouble to have guests over. It's also trouble to get guests buzzed in through two sets of electronic-lock doors. (A necessary and understandable but annoying side of the security.)
Also, the mediocre construction of the apartment is becoming more obvious over the months. The floor has started peeling up in (untouched/little used) places. There are strange streaks of impossible-to-remove epoxy left on the countertops. Elevators are broken every other month. The separate bike-storage boxes are a nice thought, but they leave your bike covered in leaves, spiders, and cobwebs in short order. An indoor bike room would have been excellent in a building that prides itself on being LEED silver certified. (LEED silver certification requires "long-term storage", not necessarily indoor.)
Certainly not unlivable, but I would expect more for the price. The pros (location, super friendly and helpful concierge, gym) still stand. It looks like the whole site will be under construction until at least 5/1/18, so I would not recommend signing a new lease here until after this phase of construction is over.
As other reviewers mentioned, outside Innova is noisy. The firestation is basically across the street, Chester Ave is a corridor for ambulances running sirens, and the new Case Med school is under construction directly across the street. I'm sure this new Innova construction won't be quiet either. Many Innova residents don't work a typical 9-5 job, so construction quiet hours aren't particularly helpful to us.
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