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  • Customer service is everything in restaurants. Bad customer service will overrule good food, and the sushi is just ok. My husband and I just visited there with our 1 year old twins. We needed highchairs and we were told they only have a total of two highchairs. One was taken already, and honestly we should have taken the other just to have at least one. They were going to seat us at too small of a table. Can you parents out there imagine a one year old on your lap at a tiny table for two eating sushi of all things? No thanks. So we decided to wait, but we were told that table will be available to us if we changed our minds. Two mintues into waiting, the other highchair was taken and so was the table we were offered. They didn't bother to ask if we were sure we didn't want it. My husband finally decided we should just sit down and get our orders in because we had already been waiting 35 minutes, with no end in sight. So there we are with 1 year olds in each of our laps. Thank God we have well behaved babes. But the customer service was horrendous. No apologies, no sense of urgency. So my advice to this establishment, get a bigger staff to accomodate your large crowds and have more than just 2 highchairs! That was just ridiculous!
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