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  • Unfortunately I had an absolute horrible experience with LifeQuest Chiropractic. First off I would like to say that the actual service was great. I was in a very bad car accident which lead me to seek treatment. I originally found a Groupon online because I was in very severe pain and needed a massage to help ease the pain. The treatment itself was with Sarah. Which, at times may be a little bit too painful for most people because of how much pressure is used but since I wasn't necessarily going in there for a "relaxing" massage I didn't mind. I then spoke to the doctor along with the patient coordinator about seeking further treatment for my back injury. After much discussion I decided to go ahead with the treatment. I was very clear that I wanted to use my medical insurance. Keep in mind the whole time they had a copy of my health care provider and well aware that I was planning on using it. Both the doctor and the patient coordinator assured me that I would be "covered". That being said, I took their word and proceeded with treatment. I was in treatment for 2.5 months and got check-ins every four weeks. Meanwhile, I had asked several times of what my total bill was this far - just to keep informed. They refused to tell me and said they "only bill everything at the end." I should have known right then and there something was wrong. Long story short I was mislead and misinformed by LifeQuest and was indeed NOT covered. In fact it wasn't until after the fact they told me that they did not take my health care provider. Something they should have been up front and honest about right from the beginning. I now have a $4,600 bill with my health care provider due to the lack of communication and honesty from LifeQuest. As I stated before, the actual service from the massage therapist were great. But as far as actual honesty from the doctor I will never go to LifeQuest or refer anyone to them from my experience. My treatments ended in October of last year and I am still fighting with my health care provider from the claims of LifeQuest.
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