It has now been over a month with no call back about my issue. I still have a $61 charge that has not been reversed. Wells Fargo is dealing with it now and I can't wait to see them produce the receipt with a random signature on it that doesn't belong to me or my wife.
Anyway, there are some pretty shady idiots at this joint for sure. It is a nice place but make sure they don't screw up and put somebody's tab on your card because you will NEVER be able to get in touch with them to fix the issue.