Summary: Got the order date wrong, made a completely different cake than what we wanted, cake fell apart during the wedding, dodged calls afterwards. Completely unprofessional and unreliable company
It all started with the tasting. We tasted 4 cupcakes with this company and Tish did not even know which flavor the cupcakes were. She only knew 3 of the 4 and guessed on the 4th. The cupcakes tasted good so we went with it. We told her we wanted a white cake and sent her a picture of what we wanted. I think there may have been some confusion when she asked what our wedding colors were. Regardless we ended with a pink cake that looked absolutely ridiculous and stupid.
Two days before our wedding we received an email saying that our cake was about to be delivered. Luckily we responded and told them the wedding was two days later. So this means that they 100% built and put together the cake two days before the wedding, which explains why it was falling apart during the wedding. Luckily the catering company that we hired took action and took the layers off of the cake. The flowers that Tish made on the cake looked like they were falling apart. Might be because the cake was made two days before it was supposed to be finished, or just because this place has terrible quality. Not sure.
I wanted to give the company a chance to explain what happened before writing bad reviews, however after dodging several of my emails and calls, I decided not to wait. DO NOT USE THIS VENDOR FOR ANY BUSINESS. ERR ON THE SIDE OF CAUTION AND PICK SOMEONE ELSE. I am fairly certain the majority of their reviews are written by Tish herself. One example is on their Groupon page.