To the owner! Your employee (a guy wearing heavy headphones) on Tuesday, eve, 5/2 about 7:30pm ish - SUCKS! I had already been to the Tropical Smoothie on Eastern & Horizon Ridge where I also received SUCKY service! What the heck is wrong - do you not teach basic courtesy to team members?
I tried calling several times (bluetooth only) on the drive from the first location to this location which is near Target and Sprouts. No answer!!! Grrrrrr. I walk in and smiled when I saw there were gift cards because I needed to purchase one for an amazing teacher for Teacher Appreciation! Dude behind counter - no customers in the joint - he looks at me holding the gift card, still sporting his heavy headphones - says, "I can't do a gift card for you." No sorry, no explanation, nada. I said, "Really?! I went to another location and they don't have any gift cards so I come here - so you don't answer the phone and you can't do a gift card?!" I tossed the gift card on the counter and exited quickly!
Thank goodness for Starbucks next door to this Tropical Smoothie - bought a gift card at Starbucks for Teacher Appreciation!
Have already told MANY people of the horrible service at both Tropical Smoothie locations in the Seven Hills, Green Valley, Anthem area.