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  • I didn't want to go back to this particular Torrid store in Las Vegas-Summerlin because three months prior I went to visit it for the first time and was turned off before even walking in. My first encounter was when I arrived 5 minutes after their posted open time. The door was locked and the sales associate opening that day arrived at the same time as me. She was not very polite when she said "give me 10 minutes." So, I left! My second encounter was this past Sunday, I walked in and received no greeting. By the way, there were three sales associates working and only one other customer trying on clothes. So they were slow enough to acknowledge the customer. The entire time no "hello, welcome to Torrid." I started selecting items during this time another customer walked in and she received a greeting, she was even told about the sales and a special offering $10 or maybe it was $15 towards Torrid if she did not like an item after trying it on. Finally after holding about 10 times, one gal asked another gal to get me a room. Still didn't hear about the sales nor did I get a hello. Oh but wait, I finally get attention now that I am ready to purchase four items -big shocker! It's very sad that this particular store conducts themselves this way. Especially because of their location. I'll stick to going to Torrid in the Meadows Mall where they give great customer service.
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