My wife and I came here for a snack on Friday night. We both had mild wings. Mine were great, but hers were way too spicy for her.; Her mistake was she said nothing but ate the wings anyway. Our server, Ebony, was really good and attentive. She brought the issue to the managers attention, who followed-up immediately. As my wife didn't want anymore wings the manager (Lauren is her name) had a to go order prepared for my wife and expressed her sincere apologies. I maintain that a good place shows its worth when things go bad This alone sets this place above many others I've been to. After reading the reviews, I found none of them to be the case tonight.