My main feeling while I was at the Roosevelt was that they took me for granted as a customer. This came from two main things: 1) the fact that they will not, really, make any changes to their 'snacks' menu...as a vegetarian this put me off quite a bit. 2) the fact that when some friends ordered the snacks of the day, they were told that the kitchen "got a bit of a late start, so it might be a bit longer for your food." ? If you've worked in food service, you know you had damn well better be ready to serve food when the customers walk in. Unless the cook got into some kind of predicament where she or he is unable to begin cooking when the restaurant opens, there is no valid excuse for that. Maybe my standards are ridiculously high. :)
I did like the layout of the place and the way the sunlight came in...very homey. Our server was always there when we needed her, but didn't seem overly friendly.
I don't know...I guess it just rubbed me the wrong way. I will try another place before coming back here. I would love to give it another chance, though.