If zero stars was an option if I'd give it. They always leave my parking brake on and drag my tires before I can go yell at them to STOP. They said it's the kind of car I have it goes automatically. No, that is an option on my car but I have it turned off. Every time they do this I go to sparking lot and test it. To use the last of my paid for washes I go through myself and this time they have a truck stuck in the tunnel. Don't know what the deal is here but I won't be back. Oh..... They just told me the guy with the truck lied to them. Really???? I don't think so.