| rev:text
| - I try to pick mom-and-pop restaurants, and they're usually pretty good.
First, the good. The young woman behind the counter was very professional, and took care of the dining room - it was very, very clean. I wanted a sandwich, but was upsold on a "combo" meal", which at the time, was a good move.
That's about where the good ends.
The salad was okay, and the meatball sandwich was really below average - not a lot of flavor, and no discernable spice to give it any sort of oomph. Portions seemed a-la carte with no bonuses, but was enough to satisfy my appetite.
The décor was confusing, as it seems that there are multiple owners who couldn't agree on which sports team or city to root for. The other wall was randomly lined with pictures of cars in a grid. Did someone find boxes of framed car pictures at a yard sale for an unbeatable price and decide this was the method in which to decorate? The artwork was tacky and confusing with no continuity, and I'm at a loss for what experience they were trying to deliver. But otherwise clean and tidy tables, floor and restroom.
The owner or manager - a skinny older fella wearing the company logo and a not-so-skinny woman with short hair - were sitting at the next table, and didn't return a smile or welcome me in any way - minus the unfriendly glance up as I filled my soda, even after I nodding my head and offering a smile. Being from Chicago and noticing the Chicago, Sicily and other random represented decorations, I was hoping to at least ask, "Hey, whose the Chicago fan?", but no entry towards a dialogue could be initiated. Maybe they were having a crummy day, or didn't want to talk. Okay. But at least smile? Say hi? Don't glare at me while I fill my soda. I paid for it, remember? I didn't deserve that.
I wanted to be a fan. I wanted to connect to the restaurant or somebody in it. I wanted to ask questions about the history or background of the place, because there IS a story - albeit a confused jumbled one, it could have been really interesting. I wasn't expecting a grand tour, but nobody wanted to connect with me after I left the register. Period.
Hopefully the youth in that establishment will one day run the place and give it the customer service touch it so desperately needs. It could have been a great meal. But it wasn't. The food is boring, and this place has the warmth and charm of a portable circus vendor.
I won't be returning.
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