Id say these guys are OK. Not great but not bad.
The Good:
The final job looked good. It was a pool remodel job. Rather large.
The job was completed on time.
The price was fair.
The price never changed
The owner is responsive to concerns and available via text
The Bad:
The workers they use are extremely LOUD and play loud mexican music outside all day. No care for whether you'd mind or not. We didn't. Neighbors did.
The are extremely messy. They did not clean up well after their job and we will be cleaning up remnants of them for months to come. The deck itself should have been pressure washed when they were done, not just the pool. It's covered in stone dust like the rest of my yard. Pieces of plaster everywhere. The pool equipment should have been pressure washed as well. Its completely trashed. It's completely covered in dust from all the stone cutting they did right beside the pool.
The owner Tony is a nice enough guy but you really have to watch his guys closely as they work because he will not. He will basically only come out and address concerns if you call him. Which is not ideal. I didn't expect him to be doing the work himself but having a supervisor or himself swinging by a couple times a day would be nice.
Shortcuts. They took some shortcuts to the ultimate completion of the job which allows for them to come in a little bit cheaper than competitors. I wasn't aware of that when booking but quickly saw it during the job. Hopefully the shortcuts don't cost us in the long run.
Update: Just for the record NO ONE asked anyone for Thur documentation. That was a stupid comment made in the reply by the owner. Not sure why he would say that. Dropping the rating to 2 stars for poor communication.