Situated in a beautiful building, you walk into the door and are greeted with a living room type of seating. There's no check in spot - which is bizarre. Instead, the check in gal is sitting on a couch, checking you in. It's a bit uncomfortable sharing information when other patients are around in that close of proximity.
They take you to a room fairly quickly but you do end up waiting around 20 min to be seen. The rooms are very pretty but they are FREEZING. Lucky that I didn't have to strip down for an exam. I'd be pissed.
I came in for a positive pregnancy test, just for them to tell me their test was negative but not very sensitive. That's annoying. They should have a more sensitive test. The thing is, I used a super cheap test strip that wasn't vey sensitive... so how bad are their tests then? So then I get a blood test - but wait. Their phlebotomist is it on lunch so can you come back in an hr? Poorly ran imo.
My husband and I called back in a couple of days to get results to see if the blood test confirmed a pregnancy and the woman refused to say yes or no when we asked several times. She mentioned an hcg number but wtf does that mean? Are we pregnant or not?! Rude!
Turns out I am. I return for a second exam, they draw blood, yada yada. Provider was fine.
I've had a total of 3 appointments here.
I receive a bill for every single pregnancy test and visit. My insurance covers all visits and when I called MomDoc, they said they accept my insurance. I'm pissed. Now I'm having to dispute $400 from them because they lied about accepting my insurance.
This place sucks.