I work at the Scottsdale Quarter so we come here a couple times a month at least. Pretty good ice cream, better than the one at fashion square. However, they always seem to be short staffed. Like a 20 minute wait while they make your ice cream. Also, they have a new person working there that is just awful. He mentioned being tipped like 20 times before we got to pay for the ice cream, it was totally awkward and weird. I almost don't want to go back because of this.