The woman at the front desk was actually kind of rude to start, but I still booked and didn't think too much about it. We were from out of town and had to uber there. About 5 minutes before our appointment the front desk lady called to see where we were (and not in a friendly way). My friend said she didn't had a horrible experience, but was not happy about the therapist leaving the room with the door open while she was laying exposed on the table. My therapist left the room every couple minutes to answer the front door and phone. This wasted time was not taken into account for the "hour" massage that I paid for. Will not come back and would recommend spending the extra $20 for a nicer place