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| - The absolute worst service I have ever encountered. As I sat in a booth the hostess pushed the neighboring table into our table and it pinched my arm as I was sliding to sit in the booth chair. I looked at her and asked her why she was pushing our tables together. She didn't and wouldn't answer. I told her no that i didn't want two tables pushed together. Of course being a normal human being, a frequent restaurant diner, and a seasoned chef I am wondering to myself why because she did not ask this table just nearly crushed my wrist. Lol.
Our "server" came and got our drink order, brought our drinks, and took our food order. Pleasant enough and timely. Ok so I am hoping at this point of service, they may redeem themselves. WRONG. So wrong...
Alrighty, so its an asian restaurant, the food comes out a different times. Hey I am Asian so I can say that. Plus its the truth. I sat there with my food for at least 5 minutes before my fiance gets his. We're ok with that. My soup tasted ok and the larb was fine. Neither were the best I had ever had but it was fresh and acceptable.
My larb and tom yum were both pretty salty so after I tasted I thought would ask for sticky rice to help cut the salt. I waited. I waited. I lifted my hand as if waiting for teacher to pick me to eagerly answer the question. Nope no such luck. I stared down the service staff waiting for any type of acknowledgement and nothing.
I kinda gave up and made a couple snide remarks to my fiance regarding the inept staff. I answered emails for my business MiChefsNetwork.com I went on facebook, linkedin, and instagram. My fiance finished his vegetarian fried rice which was very good. I still had been waiting for an opportunity to ask for rice and napkins. Because we never received napkins. I discovered this after i dribbled some salty soup onto my chin.
Finally, the dumb girl came by to fill our water glasses. I told her i have been waiting since i received my food to ask if could get a bowl of sticky rice to go with my soup and salad. Do you know what her answer was?? Get this, "We were busy. Do you want it now?" This response was the wrong one to give a hungry paying customer. I informed her we were paying customers. I told her would want boxes, the check, and napkins since we never received any.
Breaking it down: She said she was too busy. They had 5 other tables 4 deuces and 6 top the had already been eating before we sat. Why in the hell would you move tables together if not asked? Why couldn't she have waited until i sat in my banquette and cleared my limbs before she pushed the table?
These are questions that will never be answered.
I gave them 2 stars because i took into account I had been there 2 other times because the food is acceptable and is in close proximity of home. But now I will certainly think twice before going back. Good people are really hard to find. Service is everything.
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