I just went here for an early lunch with my family. The first thing I noticed was how nice it was inside. If you are a person who cares about decor, you will enjoy Cha Lau.
We looked at the menu and noticed that their prices are more expensive than other dim sum places we've been to, but we decided to still give the place a shot. I figured that maybe the food might be as lovely as the decor was. However, when we got our food, we noticed how tiny the portions were compared to other dim sum restaurants. We were paying more for the same dishes we normally get, yet the dumplings for example were tinier and didn't taste as good. To me the dim sum tasted like the frozen dim sum I buy from this frozen food place back home. I really tasted a difference between Cha Lau's dim sum and Chinatown's dim sum. I'm not saying the food is horrible, but I don't think that the food here is worth the price, especially since the servings are much smaller than average.
Service was alright. The waitresses made rounds to refill our water glasses or tea cups and they served us our food. No one went out of their way to say much to us or even smile otherwise.
Final verdict: Okay dim sum, but there are way better places to go to.