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  • I am a big Lululemon fan. After trying lots of other workout clothing, I am willing to pay $90 for a pair of running pants because of the fit, comfort and quality. It is worth it! I only gave this store 3 stars because the customer service is severely lacking. Before I took the plunge and actually started buying their products, I would stop in the store and browse whenever I was in South Park. Out of at least 5 visits, never once did ANY sales associate offer to help me. They actually did not even greet me or acknowledge that I was in the store. This actually prevented me from purchasing their products because I was too intimidated to even try anything on in that store. Finally last month I was desperate for a pair of new running shorts and went in there, picked out a few styles to try on by myself and asked for a fitting room. Again, no sales associate spoke to me despite me being the only person in there with at least 3 associates in sight. I did purchase something, but like I said, I felt desperate. I was recently in New York and visited the Lululemon in SoHo. I had a completely different experience. I was greeted the second I walked in the store, a different associate helped me pick out what I was looking for, and the person working in the fitting room guided me on the proper fit. Maybe the management in the South Park store could learn a little bit about customer service from the SoHo store!
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