I have to admit I was dreading going to this Verizon for new phone. Every time I go to Verizon the wait is horrific and I am disappointed in the service. I am happy to relay this was not the case today! I waited about 10 minutes, not too bad and told the representative that I already knew what I wanted. I asked for the iPhone 8 Plus or the iPhone 7 Plus. They didn't have the color I wanted in the 8, which was okay as they had the color I wanted in the 7. The guy asked if I wanted to wait at the store for the data transfer or take instructions home. I opted to take the instructions home.
Long story short, I was in and out of Verizon with a new phone in less than 20 minutes which was unheard of. Glad I stopped in! Now, I have a nice new phone that works.