I'm not that impressed... and I don't really get the hype. There was an insanely long line for this place on a weekday evening for dinner. We just wanted something delicious but fast... didn't quite have the time or the energy for a sit-down restaurant meal that day.
Well, the line moved ridiculously slow. The staff were very courteous in helping put our meal together. I got the stake salad, and the bf got the chicken pasta. My steak salad was totally skimped on greens. It's a salad, you can't skimp on greens. The chicken pasta tasted ok, there wasn't anything particularly wrong with it. But it wasn't anything I'd rave about or seek out again either.
I guess part of the fascination with this place is just because you can customize your order ("chipotle - style"), but really not worth the time or the price. It was over-priced for what we got. I'd rather go to some restaurant in Little Italy and get a proper meal, or throw together college-style pasta at home.
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Explanation of my rating system -
5*: Epitome of something, the best I've had, would LOVE to go back
4*: Great food and happy to go back regularly, but not the best of the category
3*: Food is fine. I may spontaneously decide to go there based on convenience. But no need to go back either.
2*: If you insist, I guess I'll come along. I'll find something to eat. But I wouldn't have picked it.
1*: No plans to come back. I'll try to talk companions out of going.