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  • I called Flores Air Conditioning and Heating around noon to ask if they could send someone to take a look at our AC unit. Sometime over the weekend it stopped working and as April approaches so does the heat. Mr. Flores answered promptly and let me know that they were really busy today but he would definitely make time to come. Around 4pm I had a missed call, I was in the backyard with my dog. I called back and they said they had stopped by and could be back around 5pm. To my surprise they were here right on time at 5pm. They did a thorough inspection of both the indoor and outdoor compartments of the AC. They diagnosed the problem and within 40 minutes had the AC working again! His price was very fair. We were worried that we might need the whole unit replaced. He said it was still in good condition and he made it clear with his words and actions that he takes pride in his work and he knows how important his job is here in Arizona. Mr. Flores and his son Michael were very honest, professional, and prompt! It was a great experience overall.
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