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| - I recently discovered that this old lunch haunt had relocated to the Clark County Government Center. (The old location was on Industrial Rd.) I was so excited to find Expresso King again, and particularly at the thought of being reunited with the Granny Wrap, a chicken wrap with apples and other good stuff.
The location of the cafe is next to the "Pyramid Room" at the end of the building. Basically, I parked in the guest parking lot, then walked NW in the main hallway, which is sort of curved. It kinda reminded me of Dorothy following the yellow brick road. But I digress. After a 5 minute walk, I found the cafe at the end of the hallway/road. Upon entering, I saw an empty podium to the right and immediately in front, cooks cooking food like at a diner.
There wasn't a sign or anything, so my co-workers and I stood there for about 10 minutes waiting to order with the cooks. Well, come to realize that we needed to order at the cash registers first, which were to the far left of the door we entered in. We literally stood there for 10-15 minutes. The cooks didn't say anything, and there were two ladies and a guy near the cash registers. It wasn't particularly busy, yet no one said anything to us, or even asked us if we needed help.
Finally, I think one of my co-workers noticed the cash registers. We were then informed that we needed to both order and pay at the registers. And the people at the registers made it seem like we were inconveniencing them by asking questions! I suggested that a sign at the entrance would be helpful, especially if no one is at the podium. The lady just gave me sort of an irritated look and didn't say anything.
After that was straightened out, we finally got our food. The food was just as I remember it - delicious! I had a wrap (not the Granny) and it was well seasoned and flavorful. Everyone liked their food, but by the time we ordered and started eating, it had been over an hour and half. We were not only starving but pressed for time. While the food was good, we were rushed to eat and get back to work. So I feel like the food was sullied by the bad service.
As for the Pyramid Room, it's essentially a giant cafeteria. It's nice but I kind of felt like I was in high school again. But there's also a beautiful outdoor amphitheater in the center of the building with benches and grass. It seems like a nice place to have lunch in the spring or fall.
My tip is to enter the cafe from the Pyramid Room; you'll hit the cash registers first (and therefore, likely avert the issue we had). I like Espresso King, I really do. They have weekly lunch specials (http://bepnv.com/site.php?ben_site=7) and are reasonably priced. I'll probably try it one more time...it's just that I was so disappointed, especially when I recommended it to others. I'm holding out hope that we caught them on a bad day.
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