We went in to this store 17 min before they closed, and searched for an employee to help assist us in purchasing goldfish. When we couldn't find anyone, we went and waited in line with the other customers. When we finally made it to the front of the line, we asked the cashier if we could have someone assist us in getting the fish out of the tank. She told us that nobody could help us, as the store was now closed, as it was now exactly 9:00pm. When we informed her that we had been waiting the whole time and it had just turned 9:00 while we were standing in front of her, she once again informed us that the store was closed and gave us a blank stare. Not wanting to waste time arguing that we had been there with plenty of time waiting to receive help, we decided to go home empty handed. I will never go to a petsmart again if this is how they treat customers. Update: they deleted my review! I went to petco and the experience was so much better! Stay away from this