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  • I would highly discourage anyone from using Southpark Cleaners and Tailors. I dropped off a recently purchased beautiful silk nightgown from I.C. London to have alterations done. When I picked up, the silk had been damaged. The owners took 3 minutes to steam the item, but were unable to resolve the issue. I spent 35 minutes at I.C. London and they were very mindful and thorough in assisting to repair the defect (which was not there at drop off to the cleaners). I returned to Southpark Cleaners and Tailors and asked for a discount. The only response was "We didn't know, we didn't know." Even though this was a service they provided and I was speaking directly to the owner, they refused to provide a discount even though the material had been damaged in their care. I think this is awful customer service. I respectfully paid for this awful service, but should have just walked out paying with my damaged item, which was an expensive piece of clothing. I would never ever return to this location.
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