Service at this place is incredibly hit or miss - usually more MISS than hit no doubt. Being ignored is heavily easy to do! Equally easy is receiving the wrong order.
The food itself is pretty decent for a budget shop! No complaints on the food other than it often takes a little bit of time, isn't always right (ie. they don't bring what you ordered they bring something else all together) and they lack a bit of the variety a few other places have.
If you are looking for a fine dinning experience - this is NOT your place. If you are craving sushi, have 10 bucks in your pocket and a little bit of time, stop in! We frequently quite regularly - despite the bad service the quality is consistent.
Last time we dinned in we did NOT leave a tip due to the insanity that was the service (no service, had to walk from back of restaurant to front of restaurant 3 times to fetch a server - didn't bring what we ordered even though we ordered by the item name not menu number, hard to mix that one up, took an exceeding amount of time to make/deliver food, the days wait staff were quite kirt) upon paying the woman taking our money had the audacity to say "oh...mam you didn't include a tip, give me your card back and we'll do it again" A tip is not a legal right, it's an earned reward!
Regardless...we'll be back.