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  • In sum the service was great, both at the reception area and with the stylist. I was extremely please with the low-lights I requested as well as the hair cut and style. Let alone, the numerous compliments I received from others about my cut, color, and style. I was admittedly skeptical of buying the Groupon I used yesterday [$65.00 off salon services], given the location that was closest to me was downtown. The address Yelp has listed is their old address. They are now located at 301 5th Ave and have been since October of 2010. My apprehension was due to the downtown location. Not so much parking per se, but loathing a pretentious salon atmosphere. Pittsburgh salons never seem to lack pretension and not surprisingly if you have read my other reviews pretension is something I could not abhor more. Nevertheless, the reception staff and my stylist were very courteous and service oriented. Thankfully, hoity-toity is not a word I could use to describe either of them. As I have never been to an Izzazu salon before, nor have I asked my friends if they have either, I did not know which stylist to request. When I made my appointment I asked the woman, "who would YOU want to color and cut YOUR hair?" I was told Frank is an excellent stylist and had availability for the time I requested. Frank was knowledgeable, personable, and kind. He was meticulous and diligent about the low-light placements as well as making sure I have the proper amount of them. Too often, especially when using Groupons stylists hurry through placement and provide them sparsely. But this stylist did not forget the point of businesses choosing to provide Groupons. Provide excellent service, and those new customers will return! I've read one or two other reviews that commented on dirty bowls and a lack of sanitation. Perhaps I am not retentive enough to write a thorough review. I am not here to nit-pick businesses. Not to say that I did notice my color bowl, it resembled a normal color bowl not dirty or offensive by any means. Perhaps in the past they possessed such bowls and learned the errors of their ways. Or perhaps some people can never be pleased. All I can say, I was not worried about any sanitation concerns. I highly recommend visiting this salon and requesting Frank. Nuff said.
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