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| - Being from Northeastern Ohio, I build up Great Lakes brewing, their beers are top notch (Burning River being my personal favorite pale), however on my first stop in to eat I found myself extremely dissappointed. From the beginning things started off on the wrong foot. My mother and I had to interject in the conversation the hostess was having with who I assume was the manager on duty, just to get ourselves noticed so we could be seated.
When asked where we'd like to sit, we said "outside", they sat us in the patio, completely indoors. I ordered a holy moses, it was a warm afternoon. It's a good beer, but the lipstick on the glass definitely wasn't mine. Nancy, our server, empathized and understood our disgust and brought me another beer (we paid for it, shouldn't have had to, but whatever). My mother and I ordered the bruschetta which was two 1" thick pieces of bread with skimpy toppings put on a plate, it looked rather boring, and lacked any creativity whatsoever. The heirloom tomatoes were delicious although there were barely any to eat.
It should be noted that they use white cloth napkins, which is a terrible choice for casual dining, especially if used outdoors as Great Lakes does. No matter how much they clean them, they'll never look clean, in fact, ours looked filthy.
For our entree, I had the ($11) reuben sandwich with green beans. They may have given me 10 green beans which were badly dimpled and should have been thrown out days before. The sandwich was tiny, and relatively flavorless, for $11 I chuckled as it was all I could do in the face of absolutely poor value. My mother's cobb salad came out with greens so wilted, bruised and brown that I'd be embarassed to use them as rabbit-food, they were that bad. Not one piece of lettuce looked fresh. The hard-boiled eggs were probably some of the most overcooked eggs I have seen, the brown ring of overcooked yolk was nearly 1/8" thick! They had to have left the eggs in the water or steamer for well over 30 minutes to cook an egg that poorly. The balsamic vinaigrettte was good, but couldnt mask the poor quality of the greens or overcooked grossness of the eggs.
All in all, I doubt I'd return to the brewpub for comestibles of any sort. The beer is good, but after this poor experience at their brewpub, management really needs to get things back on track if they want to survive. Goose Island's two restaurants serve very good food and concentrate on food quality just as much as they focus on the quality of their beers. I wish I could say the same of Great Lakes.
See my review of Willoughby Brewing Co. There's a place to go if you love beer and want a great place to eat.
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