About: http://data.yelp.com/Review/id/zitXLajbETOuHQJfok4a4g

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About: http://data.yelp.com/Review/id/zitXLajbETOuHQJfok4a4g Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-10-12 00:00:00 (xsd:dateTime)
itemReviewed	Cherry Lash
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	8 (xsd:int)
rev:text	Goes without saying that the quality of the work at Cherry Lashes is great due to the level of training they receive. Usually they have great customer service as well, but that was not the case on yesterday at the Henderson location. I scheduled myself for a fill regular. The lady at the reception greeted me by saying, "When is the last time you were here and let me see your lashes". This woman literally inspected my lashes to see if I qualified for a fill. I WAS SO INSULTED AND DEGRADED. Turns out that they somehow created two separate profiles on me (not my fault) so the lady at the desk did not see that I was a regular at Cherry Lashes since the day the Rainbow location opened. The record in the account that she pulled up showed that I had not been there since July. So basically she was accusing me of trying to steal services. For me this was the equivalent of a store clerk asking me to empty my pockets. I asked to speak to a manager once I got in the back to show her that I had plenty of lashes from my last visit a few weeks before, which did indeed qualify me for a fill. On my way out the receptionist apologized for her blunder. The apology did not take the hurt from the insult away. She can keep her apology. The manager was very apologetic and gave me a 50% discount, which I took because I deserved it. The manager was top shelf. The receptionist.........questionable if she should be working in customer service. Cherry, you have the monopoly now. It is only a matter of time before someone copies your concept and you will find yourselves in deep competition. It will happen. Treat your customers appropriately now or you will feel it later.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ms.

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