Went to the oil & lube to get my tires rotated since my vehicle was pulling to one side.
Before heading out I did a bit of research about pulling possibilites and their causes/solutions. I also checked out my car for any visual indications of this problem and none were found.
Having had a near rip-off at another shop (see my review of Purrfect Auto) I thought I'd give WalMart a chance.
Pros:
NO sales pitches
Service was quick. In the AM on a weekday though
Fair price
Cons:
Lack of any sense of "happy to see you" service
Despite my asking, they did not mention what else MAY be off with the car
One employee was repeatedly rude to another...right in front of me
You get that "I'm a number" feeling
One of the tires/wheels, although not worn abnormally, was likely the cause (radial pull) since the car tracks straight now.
They did not even mention balancing which was a much higher price point.
Keep in mind that since WalMart auto services (at this location) does not have the capability to do brake work, alignment, or other "skilled" services that may be the reason they did not attempt to upsell me on unnecessary work as is common at other shops.
Although I did not choose to change the oil this time I must say I would NOT go for their tier 2 oil change service. Stick with the "standard" oil change which is reasonably priced.
While I was there a lady dropped off her car, went shopping (WalMart's oil & lube is connected to the main store) and came back about 15 minutes later. Her oil was changed and she left. Can't do this at one of those independent lube shops.