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  • If I could give 0 stars I would. I brought my dog in with an injury, and she was unable to walk. After I filled out the paperwork, a vet tech took my dog into a back room to be examined by the vet while I waited in the lobby. I asked to go with her, but they wouldn't allow it (red flag). When they returned after the exam, the vet told me that she couldn't find anything wrong, and that my dog was happily walking and stable enough to go home. I tried to get my dog to walk, but she was still unable, and when I asked the vet about it, she accused me of calling her a liar. She wouldn't do a further exam or x-rays because she had 'an emergency surgery to do'. She said I could wait 3-4hrs, and when I refused she said she'd write on my file that I 'was refusing treatment'. I left and took my dog to Banfield (in PetSmart). After examining her for no more than 2 minutes, the vet found that both hip/thigh ligaments were completely severed (this was later proven with an x-ray). It is physically impossible for the dog to have walked at the emergency clinic, so I believe the vet flat out lied. In addition to the severed ligaments, there were also spinal injuries. The vet at EAC that night (Dr B on 1/14/15) was unprofessional, incapable, dishonest, and careless, sending home a dog who was seriously injured, in a lot of pain, and ultimately had to be put down due to her injuries.
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