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  • The Doubletree was our hotel destination for Saturday night of our weekend in Pittsburgh. There were several bonuses when we got there and that is a chocolate chip cookie and the fact that they had some open rooms so we were able to check in early. If hadn't been able too, we were assured that our bags would be safe in our car which put my mind at ease. Check-in was easy and we went upstairs to what we thought was our room. When we got upstairs, our keys wouldn't work and someone was in the room. Eek! So we went back downstairs and notified the front desk of the mistake. They were very apologetic and comped our breakfast in the restaurant as an apology. They switched our rooms and assured us that this was a rare mistake. Once we got settled in our new room, we decided to explore the city and inquired about the shuttle. We explored downtown some and took the shuttle to the Strip District. Our shuttle bus driver also told us about the T station so we took his advice and rode it over to the ball game later on that night. He assured us that it was very clean and safe (which is was) so we were thankful for that tip. After the game we decided to have a drink at the bar before retiring for the night. The bar wasn't too packed and no one seated us so we grabbed a table for two. We waited around 10-15 minutes before someone came by and offered to get our drinks. My boyfriend had already gotten up before that to ask the bartender for a wine menu. We had the same slower service the next morning at breakfast. We were seated right away by the hostess but probably waited 10 minutes before we were offered a drink or the option to go ahead and get the buffet. I wouldn't necessarily say I was a huge fan but if we visit Pittsburgh again, we may stay and hope the service is better.
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