The lady working there is super sweet and nice. The place has this old vibe to it. No wonder. They've been around for 50 years.
However, I found the overall quality of cookies, canolis and pastries lacking. There was something off about the cream and custard they use. I wish small family-owned bakeries in Toronto adhered to the same standards family-owned bakeries in Europe stick to when it comes to quality of ingredients and type of ingredients. It's very difficult to find a bakery in Toronto that uses quality ingredients. I'm not sure why that is. Perhaps, because the average consumer here is content with mediocrity and does not demand higher quality....I'm not sure. Either way, I don't think I'll be coming back anytime soon despite the friendly and helpful customer service. The quality is just not there for me to justify buying their pastries or cookies.