I came here on Saturday night at 7:00 and it was medium busy, only 2 people in front of us in line but a lot more waiting, 10 minutes later there was a line out the door! So be prepared to wait for your food.
I ordered the option, which is their veggie burger, if you're been to shake shack in NYC this is exactly the same burger. Mushrooms with cheese deep fried. I ordered it with lettuce and tomato (I am plain) and my partner ordered a burger with everything on it. We had separate orders and paid separately. When our orders came out, the toppings were switched! Mine with everything on it, and his with lettuce and tomato, nooooo. If you hate mustard you know how awful it is to get mustard on something that you did not want it on omgggg. Ok so we switched buns and it was ok except there was still some mustard on mine. It was weird because of how we even had separate orders! We were just lucky that we were together and could do the switch. We had already waited over 15 minutes for our food and there was a huge line so we didn't want to complain to the kitchen. Also my veggie burger could have been cooked longer, the cheese was not oozing out as it should have been, it was warm at best.
I still gave them a 3 because I know that this place obviously has the potential to be better, they just screwed up my order a little bit.