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| - Went on a mid-afternoon Friday when the restaurant had just a few customers in it.
The overall experience wavered from odd to poor with flashes of enjoyable. That's why it was tough to assign a star value. I actually lowered the star rating as I typed the review since I realized so many things were messed up.
Noted they only list 4 or 5 beers on tap on the menu with the "Ask for seasonal selections" mentioned. I asked our waitress, who did a sensational job the entire time, and she rattled off a whole host of others, including Fat Head's. Since it said seasonal, I asked is it their Holly Jolly beer. No, it's their Head Hunter. Odd, that's not a seasonal. Anyway I truly have no idea how many tap handles they have.
Ordered a starter of Fried cheese curds - very enjoyable. Ordered a maple-bacon mac-n-cheese (this was very tasty) and a side salad, 2 Burger Specials of the month which was a turkey burger stuffed with cranberry, brie, spinach and red pepper (I believe?) on a red pepper/garlic bread. One of had a side salad and the other ordered a side of truffle fries.
I wondered how they would prepare a stuffed turkey burger since turkey burgers are lean and don't lend themselves to binding well let alone being stuffed. We asked the waitress and her eyes lit up as she explained how great the turkey burger looks cut in half.
When the Special of The Month arrived it was what I referred to as a "deconstructed mess". It basically looked like dried out meatloaf that had fallen apart and was stuffed under 2 thin slices of bread. There was nothing appealing to it at all. An adjoining waiter saw our expressions and immediately came over to the table. After a couple of bites to affirm our thoughts, we told him this really is not anything resembling a burger - it's dry, it's falling apart, etc. The manager showed up minutes later and after a short explanation they were properly removed from our table and taken off the bill. They graciously asked if we wanted anything else. Since we already waited quite a while for these meals with the restaurant hardly occupied, we were afraid to ask for anything else so we politely declined. Overall comment - management handled this 100% proper! Kudos to them - remove this mess and ask if they could provide something else.
Noted only one of the two dinner salads had onions in it. Unfortunately the onion lover received the salad that had no onions it. Again, just odd.
Getting back to the burger a waitress told us the burger had looked fantastic up until about a week ago. The restaurant was training cooks for another Bar 145 opening in NY soon and they speculated the new cooks don't have it down yet.
My personal comments - Burger's are your "bread and butter". This burger is your December "Burger of the Month". If this is your signature, better make sure it shines! Finally there is no way these burgers should have made there way out to us. Someone should have stopped this.
Final odd point. When the burger was delivered it had fries on the plate. The customer told them they ordered a side salad though. They took the fries back but came out later with the fries to say fries come with the burger. That's not listed anywhere on the menu. If that was the case, nothing was said when I ordered fries with my "Burger of the Month". Again, just odd.
I'll be honest, I'm not sure they know what's going on there. I don't know if it's staff just working a few hours a week so they don't know what's going on. Maybe it's lack of training.
Regardless, these are 3 customers that will probably never return!
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