This place is slow but they will give you the time you need when they do get to you. Like any Vietnamese nail salon you have to be stern to a certain extent and keep track and make sure they tend to you as they are not the most organized. However again this is why you pay $40 for a deluxe treatment that lasts almost two hours. That is the sacrifice. So with that said if you need organization and something fancy then go somewhere that costs double for the same service.