Shady and mismanaged.
Had issues twice now with the sales guy selling me detail packages and then ringing up lesser packages
The first time he said he was running a Saturday special. $140 for a full detail. When I came in to get mybtrck detailed I was informed I was sold an interior detail only. One of the staff told me that the sales guy had been warned about not doing this before. I got a manager involved and they did the work.
So I took my wife's car in today to get it detailed as a Mother's Day surprise and agreed to a interior detail for $128. The sales guy comes back and says he will throw in 5 free washes if I pay $28 outside using the express wash line payment machine and pay the other $100 inside. Deal. Fast forward 5 hours and when II retur they are jump starting my Wife's car. Evidently they left.the hazard flashers on all day. I get into the car and find the seats we're never wiped or cleaned.
The guys in the detail area said he never rang up a detail just $45 wash. They got a Manager involved after I blew my lid and finished the work.
Here is what $128 and 5 hours gets you.
Dead Battery and a half cleaned car.