This place is not well organized! After I waited for eight other groups of people ahead of me I ordered a #5. which is ham turkey and smokey cheddar. when I got home it was turkey and provolone. didn't think I had to watch the older guy slicing figured he'd know what he was doing. Then I turned in my punch card for my free 13th sandwich. and they tell me those aren't valid because they switch to a points system. while they were laughing at me They told me they'd give me 60 points then charged me for the sandwich that was supposed to be free. . I get it that I haven't been for a while as there are many choices to eat in henderson and I don't always want a sandwich but it was their program. they should honor it. The new system is $5 after 100 points. they couldn't have given me the 100 points to at least get $5.00 off????? I'll never go back again! No wonder that other sandwich store is one of the fastest growing chains in the US. I'll just go there. Thanks for helping narrow down my choices Port o Sub!