We visited on a Sunday evening and walked in to a packed house. Sat down and were promptly served our chips and salsa, which were great. As with any salsa and chip combo, it's good to get the beverages to the table to cool down the heat. Sadly, it was a good fifteen minutes before our waitress even appeared. We ordered our food and drinks at her first visit and hoped that we were good.
Forty-five minutes later (and two more baskets of chips), we finally received our mediocre food. It wasn't hot and I was not impressed.
After complaining to the head waiter - the Manager was not on-site, we received a discount on our meal, though he joked that at least the chips were free. Bad timing on the joke, and we won't go back. Short staffed in the house and in the kitchen. I'll scoot down to North Ridgeville's Fiesta Jalepeno instead. Better menu, better service, better food.