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  • The food at this Hardee's is not bad, but I always go through their drive-thru and their service is horrible! I have ordered different things and they're usually decent with the time it takes, but literally every single time I have gone through their drive through they have handed me my drink dripping wet with overflowed soda, and always without a straw....and they just hand it to me and shut the window. Such a simple thing they make a pain. Today, I felt compelled to write this review because i ordered from their taco/burrito menu and it took about 15 minutes to get my food in the drive-thru. Plus, they committed the drink offense.....again! They took 10 minutes to hand me a sloppy wet drink cup with overflowed coke spilled all over it, with no straw and then I sat there for 5 more minutes before I got my food. The sad thing is, the people are always nice and the food is decent. If it weren't for that I would never go back. I am sure it's a problem with management just not instilling things in the employees and it is sad because I like the food and the chain. If they can fix the service at this location it would probably do a lot more business. Please fix your service. Your food is different enough from McDonald's and BK to keep me wanting the food, but the service makes me go MUCH less often than I would if it was better.
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