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| - Okay, I have to say that this is one of the best electronic/computer store chains out there. It's like a CostCo for techno-geeks! Okay, that's giving them too much... but it's definitely got a great selection of brands and they have the most inventory as far as I am concerned. I do have many "areas for improvement" though.
For one, the Frys Electronics website tends to have very different sale prices & advertisements as opposed to the actual store advertisements which is really inconvenient! --Example: I find a great deal on the website for a motherboard and processor bundle, and the item says nothing about it being available "online only" or being out of stock, so I get to Fry's and... the bundled item I want is not there, nor is it even available seperately!
Another thing, now, I'm not sure about the other locations, but the one here in Vegas sure employs a lot of asian people, FILIPINOS to be exact. I am definitely not racist or anything close to it, I am actually mostly Filipino myself, but there just seems to be something odd about it. The store is huge and more than 50% of the floor staff is Filipino, and young. (I guess they feel like everyday is a black&white party, hahaha!)
Whatever.
Moving along, I'm pretty sure some of the staff, especially those in car audio, computer sales, and home video/audio, are working on commission so they try much harder than the rest to offer help & customer service. These people either:
1. know their sh!t or
2. know how to bullsh!t.
It's just a matter of you, as the customer, doing your own personal research and matching it up to what the sales associate is telling you... and you must have some sort of idea of what you want.
Then, there's the bunch of girls that stand around in the digital camera department talking to each other who don't know sh!t about the products when asked... and then there's the others that just pass you to "someone in that department"... great, right?
The warranties for your purchases aren't the best (Best Buy actually has one of the better warranty options available, IMO)
Another thing that let me down at Fry's is that they don't sell anything Nikon...whyyyy not? Sadness, considering I own a D60 --sigh--
Now, despite my MANY pet peeves about this place, I still like Fry's, especially when there's a good sale and I know exactly what I want/need... Fry's gets a solid 3 stars from me.
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