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  • Fan of Farmer Boys but not this location. 1/22/2018 Our second bad/slow service visit to this location. We have been here on previous visits and at other locations in Las Vegas. We normally order the same thing so we know the normal wait times, portion sizes, etc. This was two in a row with bad service. We thought the first time was just a bad day or something? Food came, visibly smaller portions. They forgot the avocado on the salad. They did bring some out after we pointed it out. No ketchup on table. Resorted to self serve at this point. Went to a vacant table with a bottle, but that bottle was empty. The next table I table I tried had a bottle with some in it. Perhaps that lead to looking at other things. We most likely will not return to this location....sadly since it is the most convenient. Things we found unacceptable, that we have not run into at other FB's. This encounter seemed to be the perfect storm. (1)Inside order. 15 + minutes from order to table delivery. (2)All available booths, the tables were not clean. Person dropping off food didn't even notice ours was not clean. (3)When food came we made a comment on portion size compared to other FB's. Excuse was they were out of the normal size plates. No offer to make anything right in another way. (4)No Ketchup on table. Self serve at this point. Went to 1st vacant table, that ketchup was empty. Found one with some on 2nd try. (5)Forgot the avocado on the salad, had to ask for it. Server had to go get it. (6)Bathroom (men's at least) smelly and needed cleaned. Pursuing this with a phoned in complaint at an area or district level (whatever they may call it). The person that answered said it might take 48 hrs to get a response. We are on day three, and no call back. Had they made us feel this was important we may not have placed a review at all. 1/24/2018 We went to another FB location just to make sure it wasn't our imagination. We went to the FB at W Tropical Pkwy. Inside order. Ordered the same exact thing. They were fairly busy so the above was not about hitting a busy spell. Served within 6 minutes. Normal sized portions we are used to. Ketchup was on the table, tables were clean, and clean bathrooms. They got everything right. They were the opposite end of the spectrum. We rated them as such in another review.
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