Myself, along with my wife, aunt, cousin, stepdad and mom went here to celebrate my moms 60th birthday. This was her favorite place and where she wanted to go.
All of us had a range of experiences and overall, even with inconsistencies, we were very well taken care of. The manager made sure that anything that was wrong was corrected. My stepdad's steak was almost raw and he asked for medium. My moms asparagus was cold. My aunts hamburger had way too much pepper.
That said, my meal was cooked perfectly and it was very good. My wife and cousins meals were also perfect. I had the King crab legs and an order of Mac n cheese. Both were delicious. If the orders were consistent, which I would expect for this type of restaurant, it would easily be a 5 star. The only reason I'm giving 4 is due to the manager stepping in and making it all right.