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  • I love this Sears. I've gotten a maul for chopping firewood here, my first flatscreen TV, clothing on rare occasions, and other tools and housewares. Since I've been going here once or twice a year for almost a decade, I'll review my most recent visit. The mall itself isn't great. It's old, parts of it are abandoned and it feels like the apocalypse is right around the corner. Wait, that actually does sound great. The Sears itself is old too, but the selection and employees are what make it great. My husband and I had been looking for a new mattress for weeks. We had thrown out our disgusting old futon mattress when we moved, and were sleeping on an inflatable bed designed for a single person. Every time one of us rolled over in our sleep it would jostle the other awake. Not a recipe for a good relationship. We went to several other furniture and mattress stores before we went to Sears. Every single one was either insanely overpriced and/or filled with very pushy and annoying salesmen. Neither my husband nor I can stand being followed and pestered when we've made it clear, once, twice or more that we want to be left alone to shop. After a particularly bad salesman who caused us to leave a shop in anger (he kept sauntering up and interrupting our conversations with annoyingly inept strong arm tactics as we looked at beds), we decided to check out Sears. The saleswoman (Xochi) at Sears was amazing. She asked us once if we had questions, then kept back unless we went up to her to ask a question. She was extremely knowledgeable in the arcane affairs of mattresses and didn't try and pressure us into buying something we didn't want. We ended up getting a firm mattress at a much better price than we had seen elsewhere. We were so pleased with the deal we got that we decided to spend some more money that we had saved. We also got a great deal on a new television. The set I had bought six years ago at the same Sears still worked but was starting to go dim. The salesman (Matt) in the electronics department was just as good as Xochi, and didn't try pester us. He was very helpful, nice and knowledgeable. All and in we appreciated that the associates at this Sears treated us like people, and not sales quotas. We will definitely be taking our business there in the future.
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