On a Friday evening, our air wasn't cooling, called the company that had installed our unit, 5 yrs ago and was told he was booked through the following Tues, Wed or Thur would be the soonest he could come. Called Kyle and he exceeded our expectations was here in less than an hour, found our problem and took care of it. Found him to be very honest and fair. Have given his number to others and will definitely call Kyle for any additional or future air conditioning problems.