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  • Cafe Rio usually puts out a good product within the fast casual genre but this location is horribly managed and it shows in the quality and service. I placed an online order at 7:20 pm for an 8 pm pick up. I arrived at 8, and it took about 5 minutes for an employee to acknowledge that I was standing there. It soon became evident that our order hadn't even been started. 30 minutes later, we were handed our order. Got home and opened the bag-our nachos were meat and cheese, that's it. No sour cream, salsa, guac, side of jalapeños that we ordered. My salmon taco was inedible - soggy tortilla, fish was from a can. The other orders were good though. I've been to other locations and it has always been good so it definitely seems to be an issue with this location.
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